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Shipping

EXPRESS, DISCREET WORLDWIDE SHIPPING

We value your privacy! All our products are shipped via express postage and discreetly packaged (with no direct reference of the nature of the contents inside).

For orders in Australia, please allow 1 – 5 days. We send all products EXPRESS POST within Australia, which means you can have your product the next day if you live in a main capital city or within 2 – 5 days if you live rural.

For international orders (anywhere outside of Australia) please allow 5 days - 2 weeks. Most orders will arrive within 5 – 10 days of dispatching, however some countries have much longer postage processes and policies.

 

Yes, we will ship across the planet for you!

All items are posted though Australia Post and can be tracked here: http://auspost.com.au

If your parcel has been lost or stolen please contact our team at yonipleasurepalace@gmail.com so we can escalate the postage issue and rectify the situation ASAP.

All the shipping prices are determined automatically at check out via Australia Post e-parcel. These will vary depending on weight, size, shipping location and whether you select express post or regular post. All our packages are 100% discrete.

All of our products are packaged in recycled bubble wrap and then wrapped in organic white paper with a branded Yoni Pleasure Palace bow (like a self love gift).

Each parcel come in a white box, which is placed inside a biodegradable compostable black satchel by betterpackaging.co.

 

 

All crystals are slightly different in their colours and appearance, hence your product may appear to look different than in the photographs featured online. If you're unhappy with the colour of your product, please contact the team to discuss swapping it for another. Since this is a personal preference, the customer is liable to pay the shipping fees.

If your product has arrived damaged please email the team at yonipleasurepalace@gmail.com with photographic evidence within 24 hours of receiving your parcel. We may require you to send the item back for closer inspection by the team. If the item is deemed damaged, we will send a replacement.

All sales are final. Please make your decision with discretion. If you have made a mistake, please email the team.

You can choose to pay via PayPal, Credit Card or Zip Pay.

We sell our products on www.yonipleasurepalace.com as well as a select few wholesale stockists.

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